My children's room store

Email: shop@meinkinderzimmer-store.com

Welcome to My Nursery Store!

We are a company with many years of experience and a deep love for wood and products for children. Our heart beats for the world of children's beds, and we are proud to offer you unique and high-quality products for the little ones.

Our passion for wood and the creativity in using this natural material are reflected in each of our children's beds. We know how important it is that children feel safe and secure in their own space. We therefore attach particular importance to the quality and careful processing of our products.

As parents, we know exactly how important it is that children's rooms are not only functional, but also offer a magical and imaginative atmosphere. For this reason, we design and manufacture our products with great attention to detail to stimulate children's imagination and immerse themselves in a world full of adventure and dreams.

Close contact with our customers is particularly important to us. We want you to feel in good hands with us and to receive the best advice and support. Our friendly and competent staff will be happy to help you find the perfect product for your little darling.

With our own experience as parents, we know exactly what demands are placed on children's products and how important it is that they meet the needs of parents and children equally. We therefore attach great importance to ensuring that our products are not only beautiful, but also practical and safe.

We look forward to introducing you to the world of our unique children's beds and co. to kidnap you and accompany you in the search for the perfect place to sleep for your child. Let's make your little one's childhood even more magical together!

Your team from My Children's Room Store

1. Scope: The following general terms and conditions apply to all orders and deliveries between My Children's Room Store (hereinafter referred to as "Seller") and the customer (hereinafter referred to as "Customer") in the version valid at the time of the order.

2. Conclusion of contract: The presentation of the products in our online shop does not represent a legally binding offer, but rather a non-binding online catalog. By clicking on the "Buy" button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order occurs together with acceptance of the order immediately after sending by an automated email. The purchase contract is concluded with this email confirmation.

3. Prices and payment conditions: All prices in the online shop are stated in euros and include VAT. Shipping costs are not included in the purchase price and are shown separately.

4. Delivery conditions: Most of our products are not prefabricated. Delivery times are specified to the buyer before the purchase is completed or can be found for each product. Shipping will only take place after the time specified in working days (Mon-Fri, without WE and without public holidays, from receipt of payment). Delivery is made to the delivery address specified by the customer. Partial deliveries are permitted as long as this is reasonable for the customer.

5. If delivery to the customer fails because the customer has provided the delivery address incorrectly or incompletely, a new delivery attempt will only be made if the customer assumes the direct costs of the new shipment. The buyer must also bear the return shipping costs to us. These costs correspond to the shipping costs agreed upon conclusion of the contract. The same applies to not accepting/collecting the product. Right of withdrawal and returns The customer has a right of withdrawal, about which he will be informed in the separate cancellation policy, which is part of these general terms and conditions.

6. Guarantee. The legal rules for guarantees apply. In the event of defects or defects in the goods delivered, the customer has the right to repair, replacement or withdrawal from the contract.

7. Any damage that occurred during transport must be reported to the courier immediately. Please contact us as soon as possible. If the package is not opened in the presence of the courier, contact us immediately. The deadline for a complaint is 5 days (including public holidays and Sundays). Please be sure to accept the package, otherwise we will not cover any costs for return shipping or re-shipping. In the event of damage to furniture/errors in order processing, we offer re-shipment of those parts that were damaged or arrived incorrectly during the initial delivery. Maybe, if the customer insists, we will offer a voucher instead. The same is true for smaller things. In principle, we have the right to make two attempts at repair. Only then do you have the right to cancel your order, return it to us free of charge and receive a full refund (after we have received the goods). A complaint can take up to 14 working days from the time it is reported.

8. Liability: The seller is only liable for damage caused by intent or gross negligence. Liability for slight negligence is excluded, unless it involves damage resulting from injury to life, body or health or damage resulting from the violation of essential contractual obligations.

9. Data protection: The seller's data protection regulations are part of these terms and conditions.

Data protection is important to us. Below we will inform you about the processing of personal data as part of your use of our online shop:

1. Responsible body: Mein Kinderzimmer Store is responsible for data processing on this website.

2. Collection and processing of data: We automatically collect and store information in our server log files that your browser transmits to us. This includes your IP address, date and time of access, the pages visited, the browser type and version you use, the operating system you use and the referrer URL (the previously visited page). This data is only used for statistical evaluations to improve the quality of our online shop and cannot be directly linked to you personally.

3. Cookies: Our online shop uses cookies to improve your shopping experience and provide certain functions. Cookies are small text files that are stored on your device and contain information to recognize you when you visit again. You can deactivate the use of cookies in your browser settings, although this may limit some functions of our online shop.

4. Contact forms: If you send us an inquiry using our contact form, the data you provide (e.g. name, email address) will be stored by us for the purpose of processing your inquiry and for possible follow-up questions.

5. Data security: We take technical and organizational measures to protect your data from loss, manipulation or unauthorized access. Our security measures are regularly checked and adapted to technological progress.

6. Transfer of data: Your data will only be passed on to third parties if this is necessary to fulfill the contract or process your order. In these cases, the scope of the data transmitted is limited to the necessary minimum.

7. User rights: You have the right to request information about the data we store about you. You also have the right to correct incorrect data, delete data (unless there is a legal obligation to retain it) and restrict processing. You can also object to the processing of your personal data. Please contact [contact details of the data protection officer].

8. Changes to the privacy policy: We reserve the right to update this privacy policy if necessary. We will inform you accordingly about any changes.

By using our online shop, you agree to the processing of your personal data in accordance with this privacy policy.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day

• on which you or a third party named by you who is not the carrier took possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or are delivered in a single manner;
• on which you or a third party named by you who is not the carrier took possession of the last goods, provided you have ordered several goods as part of a single order and these are delivered separately;
• on which you or a third party named by you who is not the carrier took possession of the last partial shipment or the last piece, provided you have ordered goods that are delivered in several partial shipments or pieces.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation: If you revoke this contract, we must repay all payments we have received from you, excluding delivery costs, immediately and no later than fourteen working days from the day on which we received notification of your revocation of this contract . For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

We may refuse the refund until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

The customer bears the costs of returning the goods.

The goods must only be in perfect, unused condition.

Products excluded from revocation are:

• with personalization
• where the size/color was changed at the request of the customer and therefore does not correspond to a standard version
• mattresses

We ask that you contact us before returning so that we can provide you with the exact address (this may vary depending on the type of product). Please never send your order away without speaking to us.

• End of revocation -

[Sample cancellation form] (If you would like to cancel the contract, please fill out this form and send it back.)

At:

I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )/the provision of the following service ( )

Ordered on ( )/received on ( )

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for paper notification)

Date

(*) Delete what is not applicable.

The goods must only be in perfect, unused condition.

Products excluded from revocation are:

• with personalization
• where the size/color was changed at the request of the customer and therefore does not correspond to a standard version
• mattresses

We ask that you contact us before returning so that we can provide you with the exact address (depending on the type of product, these may vary). The goods must be packed correctly so that no damage occurs during transport. Please never send your order away without speaking to us.